Privacy Policy

Effective Date: 01 April 2026

NEXA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit a form, or contact us through our platforms.

1. Information We Collect

We may collect personal data such as:

  • Your name, phone number, email address
  • WhatsApp number, enquiry details, form responses
  • Any information you choose to provide to us

We may also collect technical data such as:

  • IP address, browser type, device information
  • Cookies and website usage data

2. How We Collect Your Information

We may collect your information when you:

  • Visit our website
  • Submit a lead form
  • Contact us by WhatsApp, email, or social media
  • Interact with our ads, forms, or landing pages

3. Why We Use Your Information

We may use your information to:

  • Respond to your enquiries
  • Provide product or service information
  • Follow up on your request
  • Improve our website, services, and customer experience
  • Analyse ad and website performance
  • Maintain security and prevent misuse

4. Source of Personal Data

Your personal data may be collected directly from you, from forms you submit, from your communications with us, or from platforms and tools you use to interact with our advertisements and website.

5. Disclosure of Personal Data

We may disclose your personal data to service providers, technology vendors, marketing platforms, analytics providers, customer support personnel, or professional advisers where necessary for the purposes stated above.

We do not sell your personal data.

6. Is It Mandatory to Provide Your Data?

Providing certain information may be necessary for us to respond to your enquiry or provide relevant support. If you choose not to provide the requested information, we may not be able to assist you fully.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and analytics tools to understand website traffic, improve user experience, and measure advertising performance.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law, internal compliance, or legitimate business needs.

9. Your Rights

Subject to applicable law, you may request access to your personal data, request correction of inaccurate data, or contact us regarding how your personal data is processed.

10. Security

We take reasonable steps to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated effective date.